Guide
Getting started
Everything you need to know to set up Landy and start tracking your rental in minutes.
Getting started as a landlord
landlord1. Create your account
Sign up at landylogbook.com/signup. Choose the Landlord option. We'll email you a link to confirm your address, click it and you're in. The link works on any device, so it's fine to sign up on a laptop and open the email on your phone.
2. Add your first property
Click Add property and enter a short nickname (e.g. "The Riccarton flat"), the street address, and the suburb and city. Press Add property and the logbook is ready.
3. Invite your tenant
Open the property and click Copy invite link or Copy code. Share the link (or the short code) with your tenant. When they sign in and enter the code, they'll be connected to your logbook automatically.
4. Track Healthy Homes compliance
Each property has a Healthy Homes section with the five standards: heating, insulation, ventilation, moisture & drainage, and draught stopping. Use the status chip next to each standard to mark it Compliant, In progress, Not started, or Exempt, and add an evidence note for your records. Every change is recorded in the timeline.
5. Manage maintenance
Maintenance issues appear in the kanban board (Open → In Progress → Done). You can add issues yourself or they'll appear when your tenant reports one. Click any issue to open its conversation, message your tenant, set an expected completion date, add a resolution note, and change the status. Every update is recorded in the timeline and your tenant is notified automatically.
6. Schedule inspections
Use the Inspections section on a property to schedule routine, entry, or exit inspections. Your tenant can see upcoming inspections in their view.
7. Export records and the compliance statement
Open a property and, under Healthy Homes, fill in the details for each standard (heater type and capacity, insulation R-value, which rooms have fans) and attach the invoice or photo behind it. Compliance statement then gives you the document a tenancy agreement needs: print it, download it as a PDF, or have it emailed to you, which also works from the phone app. For the whole history, Printable report covers every issue, inspection and timeline entry, and the Maintenance CSV and Timeline CSV links give you spreadsheets.
Getting started as a tenant
tenant1. Create your account
Sign up at landylogbook.com/signup. Choose the Tenant option, then click the link in the confirmation email we send you.
2. Join your rental
Your landlord will give you an invite link or a short code (e.g. ABC123). Paste the link directly into your browser to join instantly, or go to landylogbook.com/tenant and enter the code manually.
3. Report a problem
Tap Report a problem on your home page. Give it a title, describe the issue, and optionally add a photo. Your landlord is notified immediately. Tap any issue to open its conversation, you can message your landlord, ask questions, and follow the progress bar as it moves from Open to In progress to Done.
4. Check on upcoming inspections
Scheduled inspections will appear in the Upcoming inspections section of your home page so you always know when to expect a visit.
Frequently asked questions
Is Landy free?
Yes, Landy is completely free while we are testing. There is no credit card required and no trial expiry. When we introduce paid plans in the future, we'll give you at least 30 days' notice.
Who can see my data?
Only you and the other party connected to the same property can see its data. Landlords can see all properties they own. Tenants can only see the property they've been invited to. Landy staff do not access your data except to resolve a support request you initiate.
Can a tenant see the full history of a property?
Tenants can see reports, inspections, and the timeline for the property they're currently connected to. They cannot see information from previous tenancies.
What happens to data when a tenancy ends?
The property logbook stays with the landlord. To remove a tenant's access, open the property, find them under Tenants, and press End tenancy. They lose access immediately; everything they reported stays on the property's record.
How do I delete my account?
Open Profile, scroll to the bottom, and use Delete my account. It takes effect immediately: your profile and sign-in are removed for good. Landlords' properties and records go with them; anything a tenant reported stays on the property's record with their name removed.
Does Landy work on mobile?
Yes. Landy is built for a phone first and works in any mobile browser, with the same screens you get on a laptop. There is also a free iPhone app, Landy: Rental Logbook, on the App Store. It is the same logbook rather than a cut-down version, and it adds the camera for reporting a fault from the room you are standing in. No Android app yet.
Is Landy suitable for Australian properties?
Yes. While Landy's Healthy Homes section is tailored to New Zealand's Healthy Homes Standards, all other features, maintenance tracking, inspections, and timeline, work for Australian rental properties. Tenancy legislation varies by state, so always check your obligations under your state's Residential Tenancies Act.
How do I give feedback?
Email hello@landylogbook.com directly, we read every message. Alternatively, use the Contact link in the footer.