Healthy Homes · The five standards

The Healthy Homes heating standard, explained

Common questions

Do portable heaters count towards the heating standard?+

No. Only fixed heating devices count, heat pumps, fixed electric heaters, wood and pellet burners and certain other fixed systems. A portable plug-in heater does not meet the standard regardless of its power.

Does the whole house need heating under the standard?+

The standard requires qualifying fixed heating in the main living room only. Heating other rooms is often a good idea, but it is not what the heating standard measures.

How do I work out the required heater size?+

Use the official heating assessment tool on tenancy.govt.nz. It takes the room's dimensions, glazing, insulation and location and calculates the required capacity. Keep the result with your compliance records.

Does a compliant heat pump need servicing?+

The standard is about capacity, but a poorly maintained heat pump loses real-world performance. Keeping filters clean and a service record is cheap insurance that the room actually reaches temperature, and it extends the unit's life.

Keep the evidence where you can find it.

Landy gives every property a section per standard, so the statement, the invoice and the photo are still together years from now.

Guidance on this page is general information for NZ landlords, not legal advice. For the letter of the law and the current figures, see tenancy.govt.nz.